Cookie Usage Policy
In compliance with Law 1581 of 2012 and Decree 1377 of 2013 on the protection of personal data in Colombia and the Superintendence of Industry and Commerce (SIC) of Colombia, the authority responsible for the protection of personal data, we inform users of our website about our Cookie Usage Policy.
What is a Cookie?
Cookies are files that contain small amounts of information downloaded to the user's device when visiting our website. Their main purpose is to recognize the user (through identifiers that do not allow identification as a physical person) each time they access the website and also allow us to improve the quality and usability of our websites. Cookies are essential for the functioning of the Internet; they cannot harm the user's equipment/device and, if activated in your browser settings, help us identify and resolve possible operational errors on our website.
Types of Cookies
There are different types of cookies. All of them work in the same way but have small differences:
Session Cookies: Session cookies last only for the duration of the visit and are deleted when the user closes the browser. Their main purpose is to identify the type of device, support website security or basic functionality. They do not contain personal information that allows identifying a person.
Persistent or Permanent Cookies: These are stored on the device's hard drive and the website reads them each time the user makes a new visit to the website; they have a specific expiration date, after which the cookie stops working. They allow identifying user actions and preferences; analyzing visits and help understand how users arrive at the website and improve the services offered by it.
Functionality Cookies: These allow remembering decisions made by the user, such as their login or identifier. The information in these cookies is anonymous (i.e., it does not contain a name, address, or other personal data).
Third-Party Cookies: Third-party cookies are cookies installed by a website other than the one the user is visiting; for example, those used by social networks (like Facebook) or by external content plugins (like Google Maps).
Analytical Cookies: These cookies are intended for periodic maintenance and to ensure the best possible functioning and service to the user; collecting data on their activity.
Use of Cookies by Atrium Plaza Hotel
| Name | First-party or third-party | Duration | Purpose |
| cookie_alerta | First-party | current session duration | Show cookie notice only once per session |
| popup_faldon | First-party | current session duration | Show offer popup only once per session (only when there is an offer popup) |
| _utma | Google Analytics | 2 years | Used to differentiate between users and sessions. |
| _utmb | Google Analytics | 10 minutes from creation or modification | Used to determine if there is a new session or visit. |
| _utmc | Google Analytics | At the end of the session | Used to facilitate functionality with the urchin.js library. Previously, this cookie acted together with the _utmb cookie to determine if the user was in a new session or visit. |
| _utmz | Google Analytics | 6 months | Stores the traffic source or campaign that explains where the user comes from to the Website. |
| _utmt | Google Analytics | At the end of the session | Used to define the type of user request. It is used to establish usage statistics for the pages. |
| DoubleClick | Adwords | At the end of the session | Segment content to be relevant to users. |
| Name | Information processed | Purpose |
| Strictly necessary | User session, registration details, reservations. | Management of user registration and session maintenance, navigation personalization, load balancing |
| Google Analytics Analytics | Visited websites, frequency, number and repetition of visits, browsing time, searches performed, accessed links, browser used, service provider, location linked to the IP address | Measure and analyze user navigation, track and analyze user behavior, create anonymous user browsing profiles, introduce improvements based on the analysis of user usage data |
| Google Adwords | IP address, searches performed, accessed links and accessed ads. | Show products that best suit the user, segment the target audience, measure results, flexible budgets, and detect new markets. |
By accessing our website, the user expressly accepts that we may use this type of cookies on their devices. However, if you disable cookies, it will not affect browsing on our websites.
User settings to prevent Cookies
By browsing and continuing on our website, you will be consenting to the use of cookies under the conditions contained in this "Cookie Policy". Atrium Plaza Hotel provides access to this "Cookie Policy" at the time of first access, with the aim of informing the user, and without prejudice to their right to block, delete, and reject the use of cookies at any time.
In any case, we inform you that cookies that are not necessary for the use of our website can be blocked or disabled by activating your browser settings, which allow you to refuse the installation of all or some of them. Most browsers allow you to warn of the presence of cookies or reject them automatically. If you reject them, you can continue to use our Website, although the use of some of its services may be limited and therefore your experience on our website less satisfactory.
Information on how to configure your browser or Internet browsers to maintain your privacy and security in relation to cookies can be found on the official support sites of the main browsers. With these aids, the user can block cookies through the browser's configuration tools or configure it to warn them when a server wants to save a cookie.
Contact information
Any questions or queries about this cookie usage policy can be sent in writing to the following email address: ecommerce@hotelatriumplaza.com