1. Privacy Policy
Pursuant to Law 1581 of 2012 and Decree 1377 of 2013 on the protection of personal data in Colombia and the Superintendence of Industry and Commerce (SIC) of Colombia, the authority responsible for the protection of personal data, we inform you that the data you provide us will be processed by the owner of this website for the following purposes:
"Customer Service / Contact" section: The data you provide us will be processed for the purpose of answering your queries or requests and providing you with the services you request.
"Newsletter Subscription": We inform you that the data you provide us will be processed for the purpose of managing the sending of commercial information via ordinary mail, e-mail, sms or fax, about our Hotel.
"Reservations": The personal data provided in this section will be processed for the purpose of managing the reservations requested by you. In all cases, the data provided may be processed for the purpose of preparing internal statistics to improve our services. The personal data provided will only be kept for as long as our commercial relationship is maintained, and will be blocked once this relationship ends, for the period established by legal requirements, available only to Courts and Tribunals to attend to possible claims, after which, said data will be canceled. The legal basis for the processing of your data is the fulfillment of the contractual obligations assumed by you when requesting our services. We inform you that the personal data provided may be processed for the purpose of sending you informative and other communications (offers, events, congratulations) for which you must check the following box enabled for this purpose. The data provided will be kept for this purpose as long as you do not request the cessation of advertising mailings. You will have the right to withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of the processing based on consent prior to its withdrawal. You can exercise your rights of access, rectification, deletion, opposition, limitation of processing at any time by contacting the following email address: ecommerce@hotelatriumplaza.com or the following postal address: Atrium Plaza Hotel, with address at CARRERA 44 # 74-85.
Once your request is received, we will send you a form for the exercise of the specific right requested, which you must complete and send us along with a photocopy of your D.N.I. or Passport. Once this documentation is received, we will attend to the exercise of your rights within the legally established deadlines and in case of not having obtained satisfaction in the exercise of your rights, you may file a claim with the Control Authority, Spanish Agency for Data Protection: www.agdp.es
2. Cookies
See cookie use policy
3. Visit log
Each time the Atrium Plaza Hotel server is accessed, the IP address from which the user navigates will be collected and registered, as well as the pages of Atrium Plaza Hotel that they visit. This data will be stored in a LOG file for statistical purposes and to determine the number of pages viewed.
4. Hyperlinks
The portal https://www.hotelatriumplaza.com/ allows access to other web pages managed and controlled by third parties through different links to facilitate users' search for information, content and Internet services, without in any case being considered a recommendation or invitation to visit them. The creation of a hyperlink from a web page of another Internet portal to any of the pages of the paratytech.com portal must be subject to the following conditions:
• Any hyperlink to the https://www.hotelatriumplaza.com/ portal will be made to its main page or main pages of the sections it contains;
• The reproduction, in no case, of the services or contents of the Atrium Plaza Hotel portal is not allowed;
• The web page where the hyperlink is established will not contain illicit information or content, contrary to morality, good customs or public order, nor will it provide content contrary to any third-party right;
• No false, inaccurate or incorrect statement will be included about the pages of the paratytech.com portal, or about its services or contents;
• Deep-links, IMG or image links, or frames with the pages of the paraty.es portal will not be established without the prior express authorization of Atrium Plaza Hotel;
• Except for those signs that are part of the hyperlink, the web page where it is established will not contain any brand, trade name, establishment sign, denomination, logo, slogan or other distinctive signs belonging to Atrium Plaza Hotel;
• The establishment of the hyperlink will not imply the existence of relations between Atrium Plaza Hotel and the owner of the website or portal from which it is made, nor that Atrium Plaza Hotel has authorized the hyperlink or supervised, known, accepted or assumed the services and contents offered on said portal. Atrium Plaza Hotel does not market, nor previously control, nor does it make its own the contents, services and information available on these web pages, not being responsible for them or for the information and statements included therein. Atrium Plaza Hotel is also not responsible for damages of any kind that may arise from the access, maintenance, use, quality, legality, reliability and usefulness of the contents, information, communications, statements, products and services existing or offered on web pages not managed by itself.
5. General
Atrium Plaza Hotel reserves, without prior notice and at any time, the right to temporarily suspend access to its website and to make the modifications it deems appropriate to the page, the services or information offered, the presentation or location of the same and the conditions of access and use of the Atrium Plaza Hotel website. All information received on this website will be considered transferred to Atrium Plaza Hotel free of charge. Email will not be considered a valid means for the purpose of filing claims. For this, they must contact the Legal Advisory Department of Atrium Plaza Hotel, located at CARRERA 44 # 74-85, which will indicate in each case the channels to follow.
All matters relating to the Atrium Plaza Hotel website are governed by Spanish legislation and are subject to the jurisdiction of the corresponding Courts and Tribunals, waiving any other jurisdiction that may correspond.
6. Truthfulness of the data
The user will be responsible, in any case, for the veracity of the data provided, reserving Atrium Plaza Hotel the right to exclude from the registered services any user who has provided false data, without prejudice to other legal actions that may apply. Likewise, the user must be duly authorized to provide data of third parties. Only if you have the consent of future hotel guests, the user may provide the hotel with said data. Such information, which will allow Atrium Plaza Hotel to provide a better service to its guests, is optional, so its provision by the user implies, under their sole responsibility, the assumption of the duty to inform them of the content of our Privacy Policy prior to offering personal information.
7. Hotel Responsibility
Access to the page does not imply in any case the existence of a commercial relationship between the user and Atrium Plaza Hotel. The portal only provides information about vacant hotel places at the time of requesting said information, so if you make an online reservation, you are contracting directly with the hotel and not with the portal. The printed version of the reservation made serves as a locator when you go to the hotel. The reservation of hotel nights on this website implies the adherence and acceptance by the client of each and every one of the general conditions set forth herein. By accepting the following clauses, you declare and accept:
1) To be of legal age and have full capacity to make the reservation, stating that you understand and comprehend all the conditions found on the website.
2) That the data provided when making the online reservation are true, complete and concise.
3) Only those pages that appear within the site map are included on the website.
4) That access to this website is the user's responsibility.
5) That once the reservation is made, the electronic document in which it has been formalized will be archived, you can access it at any time.
6) That you confirm the reservation made, that is, the indicated dates, the number of rooms, people and the chosen Hotel.
7) The conditions and price of the reservation made are those expressly determined in the rate conditions expressly included on the page where you make the reservation.
8) Regarding the relationship with the portal, it gives you the possibility to reserve rooms at the chosen hotel through its website, but does not offer any type of hotel service under its responsibility.
9) That your card details are collected for the purpose of guaranteeing the reservation. Payment will be made at the chosen Hotel and only in the case of cancellations or no-shows, the reservation will be canceled and the charge set in the rate conditions will be applied.
10) Offers will only be valid for as long as they remain accessible to the recipients of the service.
8. Prices
The prices indicated are Retail Prices, including VAT. The price includes: Price per night depending on the type of room and board selected, with the exception of hotels where the inclusion of other services is specifically indicated. The price does not include: Any service not specified in addition to extras such as transfers, tips, phone calls, laundry services, minibar, parking, etc. Check-in and check-out time as a general rule and unless otherwise expressly agreed with the establishment, rooms can be used from 2:00 PM on the day of arrival and must be vacated by 12:00 PM on the day of departure.
9. Passports and visas